Terms of Service

The fair-use rules of the road for ComplianceMonitor.io. Written in plain language, with the legal precision the service deserves.

Last updated 26 May 2026 · Greek law applies

The agreement

By creating an account, calling our API, or embedding our badge on a website you operate, you agree to these Terms of Service. If you're acting on behalf of an organization, you confirm that you have the authority to bind that organization.

These Terms work alongside our Privacy Policy and our Cookie Policy. Reading both is short and worthwhile.

The service

ComplianceMonitor.io is a website-compliance auditing service. We load a target URL in a real, sandboxed browser and record every cookie set, every third-party request made, and every fingerprinting API touched — before and after a consent banner is interacted with. We score the result against the GDPR, ePrivacy and CCPA, then surface the evidence to you.

We don't guarantee continuous uptime, but we aim for 99.9% monthly availability and publish status incidents at status.compliancemonitor.io.

Account & API keys

You're responsible for everything that happens under your account, including any action taken by your API keys. Treat them like passwords: store them in your secret manager, rotate them when they leave with an employee, and never paste them into client-side code or public repositories.

If you suspect a key has been exposed, revoke it from the dashboard immediately. We are not responsible for activity caused by leaked keys before they are revoked.

Acceptable use

Use ComplianceMonitor.io for the lawful purpose of auditing your own websites, websites you have explicit written permission to audit, or websites that are publicly accessible for the purpose of legitimate research.

You agree not to:

• Use the service to scan a target with the intent of attacking or exploiting it
• Reverse-engineer, decompile or scrape the service to build a competing product
• Resell or sublicense the API without a written agency partnership in place
• Use the badge or scan results in a way that misrepresents another party's compliance status
• Bypass or attempt to bypass rate limits, authentication or billing

We may suspend or terminate accounts that violate these rules without prior notice. Where possible we will tell you why.

Plans & billing

The Free plan is free. Paid plans (Pro, Agency, Enterprise) are billed monthly or annually in advance through our payment processor, Stripe. All prices are quoted exclusive of VAT, which we add where legally required.

Refunds

If you're not happy with your first month of any paid plan, email us within 14 days and we'll refund it in full — no questions asked. After that, payments for past billing periods are non-refundable, but you can cancel future renewals at any time from your dashboard.

Late payment

Failed renewals are retried automatically for 7 days. After that, the account is downgraded to the Free plan. We never silently turn the lights off — you get clear email notifications before any downgrade.

Intellectual property

ComplianceMonitor.io, including the brand, the dashboard, the API, the badge SVG and every line of code that makes them work, belongs to us. You receive a limited, revocable, non-transferable licence to use the service in accordance with these Terms.

The scan data we generate about your domains belongs to you. You can export it at any time, and we delete it on request.

Not legal advice

ComplianceMonitor.io is a technical tool. It detects what a real browser sees on a real page. It does not — and cannot — practise law. The compliance scores, violation explanations and remediation suggestions we generate are best-effort engineering interpretations of public regulatory text and reported enforcement decisions.

If you're staring down a real regulatory investigation, hire a qualified privacy lawyer. Our reports are excellent evidence; they aren't a substitute for legal counsel.

Limitation of liability

To the maximum extent permitted by Greek and EU law, ComplianceMonitor.io is provided on an as-is basis without warranties of merchantability, fitness for a particular purpose or non-infringement.

Our aggregate liability to you for any claim arising from these Terms is capped at the amount you paid us in the 12 months preceding the event giving rise to the claim. We will never be liable for indirect, consequential, special or punitive damages, lost profits or lost data.

Nothing in these Terms limits liability that cannot be excluded by law — such as liability for gross negligence, wilful misconduct or death and personal injury caused by negligence.

Termination

You can delete your account from your dashboard at any time. We delete your personal data within 30 days, except where law requires longer retention (e.g. invoices).

We may terminate or suspend your account if you materially breach these Terms, if we are legally required to, or if the service is being used to harm a third party. We will give you written notice and a chance to cure where the breach is curable.

Governing law & jurisdiction

These Terms are governed by the laws of the Hellenic Republic, excluding its conflict-of-laws rules. Disputes that cannot be resolved amicably will be submitted to the courts of Athens, Greece. Consumer protection rules of your country of residence still apply where they grant you mandatory rights.

Changes to these Terms

When we change anything material, we'll email account holders at least 30 days before the change takes effect. Cosmetic changes (typos, clarifications) take effect immediately. The date at the top of this page is always current.

Contact

Questions about these Terms?

• Email: [email protected]
• Postal: ComplianceMonitor, Athens, Greece